Multi-LLM — Claude · OpenAI · Gemini · DeepSeekOpen-source core (BSL 1.1)Self-host or managed
The human-in-the-loop product
What agent oversight actually looks like.
Agents draft. Humans decide. Every message is a thread — not a ticket queue bolted onto a chatbot. The reviewer product nobody else builds.
Review queue
Customer Service agent
2 awaiting you
PS
Priya S.· Order #10234Awaiting review
Refund for defective product
MB
Michael B.· Order #10212Auto-sent · policy
Delivery delayed — ETA?
YT
Yuki T.· LoyaltyAwaiting review
Why am I not Platinum yet?
JK
Jordan K.· Pre-saleEdited & sent
Does this scent oxidise with heat?
AR
Aisha R.· Order #10251Drafting
Wrong size delivered
Agent draft
Priya S. · Refund for defective product
For review
Order #10234Loyalty · GoldPolicy · DOA-7
Hi Priya — so sorry the pump arrived broken. I've refunded order #10234 in full and sent a replacement, arriving Tuesday. As a Gold member, I've also added 500 bonus points to your account.
Hi Priya — so sorry the pump arrived broken. I've refunded order #10234 in full and sent a replacement, arriving Tuesday. As a Gold member, I've also added 500 bonus points to your account.
Autonomy policy
most specific wins
BindingCS refunds over £50Review
AgentCustomer ServiceReview
TenantThe Fragrance ShopAuto ≤ £20
PlatformDefaultReview
Thread-first UX
Email, support ticket, chat session, agent output — all become a thread the reviewer handles in one place.
Four actions per message
Send as-is · Edit & send · Ask AI to redraft · Reject with reason. Logged per message to tune the agent over time.
Autonomy as policy
Scope-stacked rules: binding › agent › tenant › platform. Change the autonomy level without redeploying the agent.
Where Konstera fits
The analytical plane answers “what happened.”The agent plane decides “what to do.”
Enterprises already have a data plane and a transactional plane. The operational / agent plane is the one that's never been built — until now.
How it works
Three steps from idea to agent in production.
01
Install Konstera
Managed SaaS or self-host via Helm / Compose — same images, same features. Up and running inside a day.
02
Deploy agents
Agents ship as OCI containers speaking MCP. Pick a reference agent or bring your own built in any framework.
03
Humans stay in control
The reviewer inbox handles every agent output. Autonomy policy decides what goes out automatically, what pauses.
Reference agents
Agents already running on Konstera.
Each one is a working example — swap it with your own agents, or use these as starting points. All ship as containers you can inspect, extend, and deploy anywhere.
Customer experienceLive
Customer Service
Drafts replies grounded in order + policy + loyalty tier. Reviewer sends, edits, or redrafts.
Finance opsLive
PSP Reconciliation
Nightly three-way match across orders, PSP, and bank. Nine discrepancy categories.
The SaaS and the self-hosted edition ship from one source. No feature-gated enterprise tier that cripples the on-prem build. Delivery is a choice, not a limit.
Managed SaaS
Konstera Cloud
We run it. You deploy agents. Per-tenant isolation on managed PostgreSQL + Temporal, with EU / US / UK regional residency.
Hosted in your region of choice
Automatic upgrades, zero-downtime
SOC 2 Type II on the roadmap
Pay per tenant · token-metered
Self-hosted
Your infrastructure
Same containers, your cluster. Helm chart for Kubernetes, Compose bundle for a single VM. Source available under BSL 1.1.
Most of what sounds similar is complementary infrastructure. A few overlap. Only a couple are real alternatives — and only one of those is for mid-market.
DATA WAREHOUSE / LAKEHOUSE
Snowflake · Databricks · BigQuery
COMPLEMENT
They answer what happened. We decide what to do. Different planes — we read snapshots from the warehouse, write operational outcomes back.
iPAAS / INTEGRATION PLATFORM
Workato · Boomi · MuleSoft
COMPLEMENT
They move data between systems on deterministic triggers. We're agents making decisions and then using those systems. iPaaS is the pipes. We're the brain.
MASTER DATA MANAGEMENT
Reltio · Informatica MDM
OVERLAPS
Our context graph does identity resolution across systems — agent-native, decision-scoped, ships in weeks. Not a 12-month MDM programme.
OPERATIONAL / AGENT PLATFORM
Palantir Foundry
ALTERNATIVE
Agent-native from day one, not retrofitted. Mid-market, not F100. Weeks to live, not nine-month implementations. BSL-licensed, MCP-portable.
ENTERPRISE COPILOTS
M365 Copilot · Einstein · Agentforce
COMPLEMENT
Each copilot locks you into one vendor's stack. We're the plane under all your copilots — vendor-neutral LLMs, multi-system reasoning, portable.
AGENT FRAMEWORKS
LangChain · Semantic Kernel · Mastra · rig.rs
COMPLEMENT
Those are libraries for building an agent. Konstera is where agents run — the Kubernetes to their HTTP library. Bring any framework.
"WHY NOT JUST A GOOD PROMPT?"
A clever system prompt + a chat API
ALTERNATIVE
No shared context, no identity resolution, no approvals, no cost attribution, no replay, no multi-agent. Fine for a demo. Breaks at the first real integration.
The platform is real. The human-in-the-loop product is real. We're looking for two or three mid-market retailers who want AI agents in production — and whose operational reality will shape the connectors and reference agents we ship next.
1. See it
45-minute walkthrough of the portal, human-in-the-loop inbox, agent deploy, costs, policies.
2. Scope it
Together, pick the two agents where AI would move the needle in your business this quarter.
3. Ship it
Deploy them on Konstera with our team, in your environment, against real data — alongside your reviewers.